JENNIFER OBASEKI Blog

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We not focusing on the competition, focus on our customer.

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We not focusing on the competition, focus on our customer. Our customers might come us for help in times of frustration.

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Jennifer Obaseki Image From Jenniferobaseki.com on Gallery page

We don’t want to push our ideas on to customers

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When companies create products that help people solve real problems, it’s easy to help them derive value and understand the benefits. A goal of customer success is to help customers get the most out of their purchases (thereby preventing customer turnover),  so if you’re on a call and a customer is giving signals that they’re […]

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Customer service shouldn’t just be a department

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Customer service We learn a lot from feedback from your first customers, and going the extra mile to keep them will make them advocates

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