Posts by admin

Jennifer Obaseki Image From Jenniferobaseki.com on Gallery page

We not focusing on the competition, focus on our customer.

by

We not focusing on the competition, focus on our customer. Our customers might come us for help in times of frustration.

Read more


Jennifer Obaseki Image From Jenniferobaseki.com on Gallery page

We don’t want to push our ideas on to customers

by

When companies create products that help people solve real problems, it’s easy to help them derive value and understand the benefits. A goal of customer success is to help customers get the most out of their purchases (thereby preventing customer turnover),  so if you’re on a call and a customer is giving signals that they’re […]

Read more


Customer service shouldn’t just be a department

by

Customer service We learn a lot from feedback from your first customers, and going the extra mile to keep them will make them advocates

Read more